Using Coaching to Train Your Employees
Your employees can make or break your business. Many companies around the globe spend a lot of time and money making sure that they have the best employees in the market to ensure that they meet the company’s objectives and satisfy customers.
You too can make sure that your employees advance your company objectives. You can also help current employees assume bogger roles within the company thus helping both you and the business to grow.
Through coaching, you can improve employee performance and maximize success. How can you use coaching to develop your clients and increase their value in your business? Below are steps you need to take to successfully coach your employees into contributing members of your organization.
List down your Desired Outcomes
What exactly do you hope your employees will be able to do once coaching is done?
You can borrow from your company’s employee job description and coach them to meet the needs of that particular job. Having a list of desired outcomes makes it easy to streamline coaching and save time.
Use New Projects
If you are planning to train your employees on handling a particular project, start with a new one. A new project guarantees that the employee will not encounter issues left behind by someone else. If you have to start with an ongoing project, make sure that the employee fully understands what is needed of them and be there to guide them.
Have a scheduled coaching timeline
Effective coaching is an intense process that requires both the coach and the trainee to be in attendance. Initially, the coach should be there to guide the employee for half of the day. This coaching time will reduce gradually as the employee gains confidence and learns what is required of them. The coach can use the watch and learn method where they do all the work as the employee watches before slowly relegating tasks to them.
With time, your employees will continue to learn how to perform tasks and gain confidence. Slowly relegate tasks to them and ensure that they can complete each task successfully. This ensures that the employees can handle everything. It also reduces training time.
Review and Adapt
As the employee gains experience, you will review their ability to handle tasks, suggest changes and reinforce positive traits. It is also important to listen to your employee’s ideas and determine whether they can be adapted into the role. When listening to your employee’s ideas, take the time to listen and help them understand why some of their ideas may not work instead of just shutting them down.
End the Coaching Session
This happens once you notice that the employee is fully trained and confident enough to handle everything without supervision. In most companies, the end of this coaching period is marked with some sort of ceremony. From here on the employee can take up normal roles in the company and proceed with normal working processes.
Coaching your employees to perform tasks in your community takes time and effort. However, taking this time to develop your employees through a proactive coaching process will guarantee their ability to meet the company’s objectives and meet your targets.